Italian Customer Service

Permanent vacancy
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Are you a real people's person with great customer service skills? Are you a native Italian speaker? We are currently looking for a real team player to join the Customer Services Team in order to provide support to our customers.

Main Responsibilities: - Handling customer inquiries via e-mail/phone/chat; including but not limited to games and cashier related issues - Assessing individual issues and taking appropriate action to ensure customer needs are met - Working in coordination with other teams based at different locations that share similar objectives - Escalating system anomalies and general issues faced by customers to the relevant party - Understanding Standard Operating Procedures and delivering service / quality standards to agreed levels
For further information on package and full job spec please contact us.
We continually demonstrate our dedication by exceeding our clients’ expectations each and every time we work together.