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Managing and producing complex data analysis to provide valuable insights into the performance of the business and support the company's decisions
Performing regular analysis on a wide array of issues, including LTV, game profitability, changing customer trends, loyalty program, customer churn, promotional efforts, acquisition cost, fraud and presenting findings and recommendations to key stakeholders
Conducting pre-and post-campaign analysis across multiple channels to understand campaign success with regards to ROI and customer acquisition and retention
Working closely with other stakeholders (Finance, Payments & Risk, Affiliates, VIP, Marketing & Product, Compliance) to provide insights to help enhance performance and solve business problems through the analysis of customer and transactional data, using data-mining techniques and statistical modelling
Degree in Computer Science, Mathematics, Statistics, Sociology or equivalent
2-4 years of relevant experience in a similar role
Solid understand of relational database systems
Strong SQL and Excel
Desirable experience with Python and R
Excellent organisational and time management skills
Excellent written and verbal communication skills - a story teller who not only can create dashboards, but can present them as well